Developing leadership in a startup team
A startup team is always against the clock, always delayed. Developing leadership skills in a startup team is critical for its success. An excellent way to develop leadership skills is to read The Lean Startup book. Recently, I’ve finished up […]
Customer experience quotes that will get you back to the customer journey
The whole digital world is conspiring against the brick and mortar stores. Why would you leave your couch to buy a new mattress if you can click on the “Buy it” button and continue browsing Pinterest? What does this mean […]
The truth about company culture codes
I’ve read (and participated in creating) different company culture codes and values. They all have the same in common: they sound good on paper. “Share information,” “fail fast,” “put the customer first.” When the times come for an employee to […]