The numbers behind Live Chat Support tools
Intercom is the most expensive chat support solution. It costs $39/mo. Other solutions like Casengo (€29/mo), GoSquare ($49/mo), Freshchat ($19/mo.), […]
Ads and Emails
“Email is not a messaging protocol. It’s a todo list. Or rather, my inbox is a todo list, and Email […]
Open Graph Authenticated identity and Declarative consumer interests
This sentence is dated back to 2010, and it is a complete BS. If you want to translate this title […]
Shared Responsability Model
AWS has a Shared Responsibility Model. They are responsible for the Cloud, and you are responsible for what you do […]
Users Champion
A developer wants to learn new technologies and solve a technically challenging problem. A product manager wants to build something […]
Machine Learning Use Cases in Ad Tech
I’m often amused when I read the ad tech companies’ websites and see how they confused traditional programming with machine […]
Ads Data Integration Tools
The best ads channel integration tools in the market are not in the market: small to mid-size advertising agencies who […]
20 years working remotely explained in 2 minutes
My first remote job was a real estate agency in Spain. I had my client calls in a cybercafe via […]
The 3 levels of Done
When a new feature is close to a deadline, and you ask the question: “how are we doing?” There are […]
Social software and Privacy issues
Social software (like Facebook or LinkedIn) has a data privacy issue as its core: they save a user’s personal information […]